Shipping Policy EU

Shipping policy

Here at Smile Therapy, we strive to get your orders to you as quickly and efficiently as possible.  We use a range of carriers to deliver your orders, including Royal Mail, Amazon Shipping, DHL, DPD and other courier services.

Below are fixed shipping prices for all countries - we have warehouses in each country to ensure our shipping times are kept quick.

For the following countries: Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia and Spain

For orders under €49.99 EURO

Standard 3-5 Working Days (Non-Tracked) -  €2.99 EURO

Standard 3-5 Working Days (Tracked & Signed) - €4.99 EURO

For orders over €50.00 EURO

Standard 3-5 Working Days (Tracked & Signed) - FREE

Express Shipping: 1-3 Working Days (Tracked & Signed) -  €9.99 EURO

**Cut off time is 4PM LOCAL TIME**

United Kingdom:

UK Express Shipping: 1-2 Working Days (Tracked & Signed) - FREE

International Worldwide Shipping: 7-12 Working Days - £9.99

**Cut off time is 4PM UK GMT**

Please ensure the delivery address is entered correctly at checkout - otherwise, you may face delays.

Orders placed before the cut off time will be processed and dispatched the same day, while those placed after will be processed on the next working day. If you would like to make any changes to your order, please contact us within this time frame to request the changes. While we will do our best to accommodate your request, we cannot guarantee that the changes will be made as the order may have already been processed. If the order has already been processed, we will not be able to make any changes.

If you have any questions about our shipping policies, please don't hesitate to contact us.


Business Address: AJ Sells LTD, Smile Therapy, Prenzlauer Promenade 87, 13089 Berlin, Germany

Email Address: